1. Information We Collect
We collect two types of information:
a) Personal Information
When you visit our website, create an account, or make a purchase, we may collect personal details such as:
Name
Email Address
Billing and Shipping Address
Phone Number
Payment Information (credit card or PayPal details)
Order History
b) Non-Personal Information
We also collect non-personal information, which may include:
Browser type
Device type
IP address
Pages viewed on our website
Time spent on our site
Referring website or source
This data helps us understand how our website is being used and improve your shopping experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To fulfill your orders and communicate with you about the status of your purchase.
Customer Support: To provide assistance and resolve any issues with your orders or account.
Personalized Experience: To customize your shopping experience and provide product recommendations based on your preferences.
Marketing & Communications: With your consent, we may send you promotional emails about new products, services, special offers, and other information we think you may find interesting. You can opt out of these communications at any time.
Website Improvements: To enhance our website’s functionality, design, and content based on user behavior and feedback.
Security and Fraud Prevention: To protect your account and prevent fraudulent activity.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping companies, and marketing platforms) to help us provide services to you.
Legal Requirements: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or investigate fraud or other security issues.
Business Transfers: In the event of a merger, acquisition, or sale of alma wellness boutique, your personal information may be transferred as part of that transaction.
4. Data Security
We take data security seriously and use appropriate technical and organizational measures to protect your personal information. These include:
Encryption: Your payment information is encrypted using secure socket layer (SSL) technology to ensure it is securely transmitted.
Secure Servers: We store your data on secure servers protected from unauthorized access, disclosure, or alteration.
However, no data transmission over the internet is completely secure, and while we strive to protect your personal information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
To enhance your browsing experience, we use cookies and similar tracking technologies. Cookies are small files stored on your device that help us:
Remember your login details.
Track your browsing behavior to improve website functionality.
Personalize your user experience.
Analyze traffic and gather analytics.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You may request to correct or update any inaccurate or incomplete personal information.
Deletion: You can request to delete your personal information, subject to certain legal exceptions.
Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in the email or contacting us directly.
Cookies: You can manage cookie preferences through your browser settings, including deleting cookies or blocking certain types of cookies.